What do I need to do to place an ad?
To place an ad all you need to do is create an account.
How much does it cost?
Placing an advertisement is absolutely FREE. We charge for any modifications to an advertisement. These are as follows.
Feature Ad - Increase the visibility of your advertisement ad by placing it into the features area.
Extra Images - Add extra images to your advertisement.
Hyperlink - Add a hyperlink to your advertisement. (Business accounts only).
Which Account should I create?
All accounts are free to set up. There are three types of user accounts.
Public Account: For members of the general public not engaged in trade or business.
Shelter Account: For Animal Shelters, Rescue Organisations, Pet Charities.
Business Account: For trade, business and service providers only.
Why can't I access my account?
There are three reasons why you may not be able to access your account.
1. Server is too busy - At certain periods of heavy usage you may experience a lag in page loading time that can affect the speed at which you are able to log into your account.
2. Account Deletion - Your account may have been deleted due to misuse of the system. Should this be the case you will be sent an e-mail via the address used to register your account stating that your account has been deleted. For any other reason please contact us.
3. Incorrect Password. Make sure the caps lock key on your keyboard is off. If you have forgotten your username or password we can send you the correct log in details to the e-mail address originally used to set up your account.
(Send me my password)
My user details will not be accepted to create an account?
There are two reasons why our system would reject your details.
1. Your contact details are incorrect. You must provide a valid home or business landline telephone number with postcode in order to register an account.
2. Your account may have breached our terms of use. Should this be the case an e-mail will have been sent to your registered e-mail address.
I have forgotten my account log in details.
You can have your password or username sent to you by sending us the e-mail address you used to create the account with.
Once you have the password we recommend creating a new password that is easier for you to remember. To do so log in to your account and select the password icon in "Account Info" where you may enter your old password or create a new one.
What is "Keep In Touch"?
Keep in touch is an automated messaging system that enables people to contact each other. It's our way of enabling you to keep in touch with new animal owners once you sell or re-home your animal.
What is eTrader?
eTrader is your way to buy or sell all animal and pet related items. Post a free local classified ad or find bargains, pet products, auto machinery, real estate and more.
Secure Payment?
We accept all credit cards via Barclays ePDQ system which offers the most secure payment facility possible with 128-bit encryption.
Barclays ePDQ is a secure payment system hosted by Barclaycard. By using this payment method The Pets People ensures that your card details are handled only by Barclaycard and your card provider and not by us.
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